Last updated: 5 March 2026

TERMS AND CONDITIONS

Introduction
These Terms and Conditions govern the use of the website www.southampton-steel.com
and the services provided by Southampton Steel Industrial Services. By accessing this website or engaging our services, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you should not use this website.

Company Information
Company name: Southampton Steel Industrial Services Limited
Website: https://www.southampton-steel.com

Email: info@southampton-steel.com

Telephone (General Enquiries): 023 8225 6738
Telephone (Logistics/Collections): 07584 120641
Telephone (Commercial/Prices): 07364 103656
Address: West Quay Road, Southampton, SO15 1GZ, Hampshire, United Kingdom

Scope of Services
Southampton Steel Industrial Services provides industrial waste management and recycling services, including but not limited to:

Metal waste collection and recycling
Waste Electrical and Electronic Equipment (WEEE) collection and recycling
Industrial waste handling and transport
Waste stream management for engineering and manufacturing businesses

Services may be subject to licensing requirements, environmental regulations, availability of collection services, and agreed commercial terms.

Use of the Website
Users of this website agree to use it only for lawful purposes. You must not:

Use the website in any way that may damage, disable, or impair its functionality
Attempt to gain unauthorised access to any part of the website or its systems
Use the website to transmit unlawful, harmful, or misleading content

The information provided on this website is for general information purposes only and may be updated or amended at any time.

Quotations and Commercial Agreements
Any pricing, quotations, or service arrangements provided by Southampton Steel Industrial Services are subject to confirmation and may be governed by separate written agreements.

Waste collection, recycling services, and associated logistics may be subject to additional operational and regulatory requirements.

User Responsibilities
Clients using our services must ensure that:

All waste provided for collection is accurately described
Materials comply with relevant waste regulations
Hazardous materials are declared where required
Access to collection points is safe and suitable for collection vehicles

Failure to provide accurate information may result in refusal of collection or additional charges.

Licensing and Compliance
Southampton Steel Industrial Services operates with relevant waste carrier licensing and complies with applicable environmental and waste management regulations. Duty of care documentation and consignment notes may be issued where required.

Intellectual Property
All content on this website, including text, design, graphics, and branding, is the property of Southampton Steel Industrial Services or its licensors and is protected by intellectual property laws.

Content may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability
While reasonable care is taken to ensure the accuracy of information on this website, Southampton Steel Industrial Services makes no warranties regarding its completeness or accuracy.

To the fullest extent permitted by law, the company shall not be liable for any loss or damage arising from:

Use of or reliance on website information
Website downtime or technical issues
Indirect or consequential losses arising from the use of services

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

Third-Party Services
This website may use third-party services such as website analytics, translation tools, or embedded maps. These services may collect information about user activity in accordance with their own privacy policies.

Southampton Steel Industrial Services is not responsible for the operation or content of third-party services.

Complaints
If you have a complaint regarding our services, please contact us using the details below:

Email: info@southampton-steel.com

Telephone: 023 8225 6738

We will aim to acknowledge complaints and work towards a reasonable resolution.

Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.