Last updated: 5 March 2026

Introduction
This Privacy Policy explains how Southampton Steel Industrial Services collects, uses, and protects personal data when you use the website www.southampton-steel.com
or interact with our services.

We are committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller
The data controller responsible for your personal information is:

Southampton Steel Industrial Services Limited
Website: https://www.southampton-steel.com

Email: info@southampton-steel.com

Telephone: 023 8225 6738
Address: West Quay Road, Southampton, SO15 1GZ, Hampshire, United Kingdom

Information We Collect
We may collect and process the following types of personal information:

Contact details such as name, email address, and phone number
Business information provided during service enquiries
Messages submitted through website contact forms
Technical information such as IP address, browser type, and device information
Usage data relating to how visitors interact with the website

How We Use Your Information
Personal data may be used for the following purposes:

Responding to enquiries submitted through the website
Providing information about services or quotations
Managing customer relationships and service arrangements
Maintaining website functionality and security
Complying with legal and regulatory obligations

Legal Basis for Processing
We process personal data on the following lawful bases under UK GDPR:

Consent, where you have agreed to provide your details through contact forms
Legitimate interests, including responding to enquiries and operating our services
Legal obligations relating to environmental, regulatory, or contractual requirements

Data Sharing
We do not sell personal data.

However, personal information may be shared with:

Service providers who assist with website hosting or technical support
Analytics providers used to improve website performance
Regulatory authorities where required by law

All third parties are required to process data in accordance with applicable data protection laws.

Cookies and Tracking Technologies
This website may use cookies and similar technologies to improve user experience and analyse website performance.

Examples may include:

Website analytics tools
Embedded map services
Translation or content delivery services

Users may manage cookie preferences through their browser settings or through any cookie consent tools presented on the website.

Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or regulatory obligations.

Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

However, no internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights
Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data where appropriate
Object to certain types of data processing
Request restriction of processing
Request transfer of your data where applicable
Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details provided in this policy.

Complaints to the Regulator
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Website: https://www.ico.org.uk

Contact Information
For any questions regarding this Privacy Policy or how we handle personal data, please contact:

Southampton Steel Industrial Services Limited
Email: info@southampton-steel.com

Telephone: 023 8225 6738
Address: West Quay Road, Southampton, SO15 1GZ, Hampshire, United Kingdom